Rachel Borg is the wife of Kyle Borg, the agency owner and Principal. She has a background in office management, bookkeeping, and on-line networking. She loves fashion, good food, and friendly people. Before staying home with her children she was a critical piece in the offices of two small businesses. Now, along with raising her two daughters, she spends time developing and maintaining the vast Borg family network a quarter century in the making. She handles advertising development and expenditures. Since coming to work Rachel has overhauled the philosophy that the Borg family has used in advertising to new prospects. Arrowhead Insurance has realized that a large percentage of the population now uses the internet as a tool for finding a new carrier. Arrowhead Insurance seeks to become a major avenue for on-line insurance information. Rachel is in charge of seeing this goal through.